Terms & Conditions
The Entrepreneur Club
Terms and Conditions
- Introduction
You can find everything you need to know about The Entrepreneur Club, and our Service, on our Website.
These Terms and Conditions govern use of the Website and access to the Service and you agree to be bound by these Terms. If you do not agree, you must not use the Website or Service. These Terms and Conditions are available in a durable medium and can be downloaded from the Website.
Please read the Terms carefully and make sure that you understand them, before ordering any Subscription from the Website. Please note that before placing an order you will be asked to agree to the Terms. If you refuse to accept the Terms, you will not be able to order any Subscription.
In these Terms, any reference to ‘we’, ‘us’ or ‘our’ shall be a reference to the Club. Any reference to ‘you’ or ‘your’ shall be a reference to a Member.
- Definitions
- Business Member: means a Member acting wholly or mainly for purposes related to their trade, business, craft, or profession.
- Club: The Entrepreneur Club Limited with registered office Arthington Hall, Arthington Lane, Otley, LS21 1PH and registered number 14502765.
- Consumer Member: means a Member acting for purposes that are wholly or mainly outside their trade or profession.
- Content: text, images, audio, video, datasets, prompts, models, recommendations, analyses, templates, or any other material created, generated, delivered, or made available to Members by the Service including AI-generated output.
- Member: any individual or business with an active subscription to the Service.
- Service: the subscription-based online Entrepreneur Club, accessed via the Website, and all related features, content, tools, and communications.
- Subscription: the recurring access plan to the Service selected by the Member. Subscriptions may be offered in tiered pricing structures, which can include both free tiers (providing limited features at no cost) and paid tiers (offering enhanced functionality, support, or additional services), where each tier provides a set of distinct features.
- Website: The website as updated from time to time at www.the-entrepreneur-club.com.
- Eligibility and Account Registration
- The Member must be at least 18 years old and have legal capacity to enter binding contracts to subscribe.
- Members must provide accurate, complete, and up-to-date registration information.
- If you are a Consumer Member you:
- are responsible for all activity under your Subscription;
- shall not allow the Subscription to be used by anyone but yourself and;
- shall keep a secure password for use of the Subscription, which shall be changed regularly and which you shall keep confidential.
- If you are a Business Member, you:
- confirm that you have authority to bind the business on whose behalf you are acquiring the Subscription;
- undertake that the maximum number of users that you authorise to access and use the Service will not exceed the number of user Subscriptions you have acquired from the Club from time to time.
- will not allow any Subscription to be used by anyone but the intended user;
- will maintain a written, up to date list of current users and provide such list to us within five working days of our written request at any time or times.
- will permit us or our appointed representative to audit the Subscriptions in order to establish the name and password of each user. Such audit may be conducted no more than once per quarter, at our expense, and this right will be exercised with reasonable prior notice.
- If any audits referred to in clause 3.4.5 reveal that any password has been provided to any individual who is not an authorised user, then without prejudice to our other rights or remedies, you will promptly disable such passwords and we will not issue any new passwords to any such individual.
- The Club reserves the right in its sole discretion to temporarily or permanently suspend or restrict a Member’s access to the Service if (without limitation):
- a Member no longer meets the eligibility requirements;
- we have detected, or reasonably suspect, suspicious activity from a Member’s account, such as suspicious login attempts, sharing of credentials or potential account compromise;
- there is any other reason when the Club reasonably deems it necessary to suspend or restrict a Member’s access to the Services; or
- for any reason at the Club’s discretion.
- Products and Services
- Members subscribe to a Subscription by registering online via the Website. Applicable Subscription features, subscription periods and prices are published on the Website and may change from time to time.
- Your Subscription will start immediately and continue according to your selected billing cycle until terminated by either party in accordance with these terms. You will be sent an email confirmation (“Confirmation Email”) of your registration and where appropriate you will be sent an account name and password to access the Subscription features.
- Members may purchase tickets (“Tickets”) to events such as workshops, dinners, webinars (“Events”). Ticket prices and availability are published on the Website. The Club can change venue, date, time, speakers and guests of the Events at anytime and the Member shall not be entitled to a refund. Tickets are non-refundable and non-transferable.
- Eligible Members may be entitled to discounts on third-party products and services (“Partner”) as set out on the Website. These are subject to Partner terms and availability. The Club gives no recommendation and the Member is responsible for the decision to take up those discounts or not. Contracts will be direct with Partners and the Club has no obligation or liability with respect to them. Partner discounts are exclusive to the member and are non transferable.
- Members acknowledge that Content may include opinions, recommendations, or data from third-party sources. Where the Club provides links to Partner websites, the Club disclaims all responsibility and liability for the content and your use of such third-party websites.
- Billing
- Prices are as set out on the Website or as otherwise agreed and are stated exclusive of VAT which will also be charged. If the rate of VAT changes between the date of the Confirmation Email and the date you provide payment, we adjust the rate of VAT that you pay.
- Payment is made at the point of sale and if applicable by periodic payments thereafter as defined in the Subscription.
- Subscriptions renew automatically at the end of the Subscription period unless cancelled no less than 30 days prior to the renewal date.
- Payments must be made by credit or debit card or such other options made available by the Club at the time of registration. Members authorize the Club to charge the provided payment method for the initial fee and the recurring fees (both including VAT and any other agreed charges).
- If a payment fails the Club may attempt to collect it by retrying the provided payment method, suspend access until payment is received, or cancel the subscription. Failed payment does not waive the Member’s obligation to pay outstanding amounts. If failed payments remain unpaid for 7 days the Member will pay the Club £50 (plus VAT) as an administration fee and interest at 3% per month above the Bank of England base rate until the date of actual payment of the overdue amount, whether before or after judgment.
- Subscription upgrades take effect immediately and are billed pro rata or as specified at point of sale. Subscription downgrades take effect at the next renewal unless otherwise agreed by the Club.
- We reserve the right to change membership fees at any time by providing at least 30 days written notice. Continued use of the Service by the Member after the notice period, constitutes acceptance of the new fees.
- Cancellation and Termination
- Members may cancel Subscriptions at any time by providing at least 30 days written notice to stewart.moss@the-entrepreneur-club.com. Where the Member has subscribed for a minimum subscription period, cancellation prevents renewal at the end of that period but does not entitle the Member to a reduction in the period or a refund. For the avoidance of doubt, if Members subscribe to a minimum subscription period, they remain liable to pay the subscription fee until the end of that period which is unaffected by cancellation.
- The Club may suspend or terminate a Subscription where:
- the Member fails to make payment to the Club or where the payment fails;
- the Member otherwise breaches these Terms,
- where fraud or abuse is suspected,
- where a Force Majeure event prevents the provision of the Service for 14 days or for any other lawful reason.
- The Club shall not be liable for failure to perform obligations due to a Force Majeure event. The Club will contact you as soon as possible to let you know and do what we can to reduce the delay.
- If you are a Consumer Member, you have a statutory right to cancel your Subscription within 14 days of purchase without giving any reason (“Cooling-Off Period”). The Cooling-Off period does not apply to Business Member.
- By requesting immediate access (including any login, download or use of the Services or Content) (“Immediate Access”) to the Service during the Cooling-Off Period, Consumer Members acknowledge and expressly agree that they waive their statutory right to cancel their Subscription during the Cooling-Off Period.
- If Consumer Members have not requested Immediate Access to the Service, we will refund all payments received. If Consumer Members have requested Immediate Access, we may deduct a proportionate amount for the Service provided up to the point of cancellation.
- The following clauses by their nature will survive termination and continue in full force and effect: Sections 7 (Content Use, Ownership, and License), 8 (Member Representations and Responsibilities), 10 (Warranties and Disclaimers), 11 (Limitation of Liability), 13 (Confidentiality), and 16 (Miscellaneous).
- Content Use, Ownership, and License
- The Club and its licensors retain all intellectual property rights in the Service and in all Content created by or on behalf of the Club. Nothing said or done by either the Club or its licensors shall constitute the transfer of such rights.
- Subject to these Terms and payment of all fees, the Club grants each Member a limited, non-exclusive, non-transferable, revocable license to use the Content for the Member’s internal business or personal purposes. This licence will terminate upon termination or expiry of your Subscription.
- Content may incorporate third party data or open source components which are subject to separate licenses. Those components remain subject to their original license terms.
- Any content that you submit or share through the Service (“Member Content”) remains your property. However, you grant the Club a worldwide, royalty-free, perpetual licence to use, reproduce, modify and display Member Content for the purpose of providing and promoting our Service.
- Member Representations and Responsibilities
- Members must use the Service and Content lawfully and in accordance with these Terms and must use reasonable endeavours to prevent any unauthorised access to, or use of, the Services and if there is any such unauthorised access or use, promptly notify the Club.
- Members must not:
- misuse the Website by introducing viruses or other material which may be technologically harmful and must not use the Website in any manner that could disenable or be harmful to the Website;
- attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website;
- access all or any part of the Website or Service in order to build a product or service which competes with the Service;
- attempt to obtain, or assist third parties in obtaining, access to the Service other than as provided herein;
- licence, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Service available to any third party;
- attempt to reverse engineer, decompile, or otherwise extract the underlying code, models, or data of the Service;
- copy, redistribute, sublicense, sell, transfer, publicly display, reverse engineer or create derivative works of Content beyond the scope of the license without explicit written permission. Members must not remove, alter, or obscure any copyright, trademark, or other proprietary notices;
- use the Service to produce or distribute material that is unlawful, defamatory, infringing, harassing, hateful, abusive, sexual, or otherwise objectionable; or
- distribute spam, unsolicited communications, or promotional materials without the Club’s prior written approval.
- Privacy and Data Handling
- By submitting your personal information to us you agree to the Club processing that personal information in accordance with the Club’s Privacy Policy which governs collection, use, storage, and sharing of personal data available at the-entrepreneur-club.com/privacy-policy.
- Members retain ownership of their own personal data. By submitting data to the Service, Members grant the Club a license to use that data to provide the Service, to improve and develop the Service, and to perform analytics on an aggregated and anonymised basis.
- Members must not submit any special category, health, financial, or other sensitive personal data.
- Warranties and Disclaimers
- Whilst we endeavour to provide uninterrupted Service, the Club does not warrant that the Website and Service will be uninterrupted, have a continuous internet presence or meet Member expectations.
- The Service and Content is provided "as is" and “as available” and the Club does not guarantee that it is current, accurate, suitable, complete, error free, fit for any particular purpose, or that it is free from viruses in any information, instructions, scripts or materials.
- Member recognises that Content can be AI generated and subject to the inherent limitations and inaccuracies of AI.
- All Content is provided for general information purposes only and does not constitute professional advice. Members must obtain appropriate professional advice before acting on Content.
- The Club is not responsible for ensuring the Subscription or Events are suitable for the Member and does not guarantee any result or outcome from them.
- The details and features for Subscriptions and Events as set out on the Website or otherwise advertised are published for the sole purpose of giving an approximate description of the Subscription. They will not form part of these Terms and have no contractual force. The Club reserves the right to change them at any time.
- To the fullest extent permitted by law the Club disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of fitness for a particular purpose.
- Limitation of Liability
- Nothing in this Agreement excludes or limits the liability of either party for any liability that is not permitted to be limited or excluded by law.
- The Club’s aggregate liability for any and all claims arising from or relating to these Terms or the Service is limited to the total subscription fees paid by the Member in the three months immediately preceding the claim or in relation to Tickets is limited by the fees paid for the Tickets.
- The Club is not liable for any other loss, damage (including losses that are indirect, special, incidental, consequential, punitive, or exemplary), or claims arising from reliance on or use of Content within the Service, including any errors, omissions, or inaccuracies.
- In no event shall we be liable to you to the extent that the alleged infringement is based on:
- a modification of the Service by anyone other than us; or
- your use of the Service in a manner contrary to the instructions given to you by us; or your use of the Service after notice of the alleged or actual infringement from us or any appropriate authority.
- These limits apply even if the Club has been advised of the possibility of such damages. Where applicable Consumer protection law prevents such exclusion or limitation, the Club’s liability will be limited to the maximum extent permitted by law.
- Modifications to Service and Terms
- We may amend, update or replace these Terms at any time and will include the amended, updated or replaced Terms on the Website.
- If a Member does not agree to the updated Terms, the Member must stop using the Service and cancel their Subscription. Continued use by the Member after changes constitutes acceptance of the updated Terms.
- Confidentiality
- Each party may be given access to the other’s confidential information ("Confidential Information") in order to perform its obligations under the Subscription. Confidential Information shall include details of the Service, Content and Member Content, or if you are a Business Member, your staff, for the purpose of using the Service.
- Confidential Information excludes information that:
- is or becomes publicly known other than through any act or omission of the receiving party;
- was in the other party's lawful possession before the disclosure;
- is lawfully disclosed to the receiving party by a third party without restriction on disclosure;
- is independently developed by the receiving party, which independent development can be shown by written evidence; or
- is required to be disclosed by law, by any court of competent jurisdiction or by any regulatory or administrative body.
- Each party must keep Confidential Information secure, shall hold the other's Confidential Information in confidence and, unless required by law, not make the other's Confidential Information available to any third party, or use the other's Confidential Information for any purpose other than the implementation of these Terms.
- Each party shall take all reasonable steps to ensure that the other's Confidential Information to which it has access is not disclosed or distributed by its employees or agents in violation of these Terms.
- No party shall make, or permit any person to make, any public announcement concerning the Subscription without the prior written consent of the other, except as required by law, any governmental or regulatory authority, any court or other authority of competent jurisdiction.
- Miscellaneous
- These Terms, the Privacy Policy, and any referenced policies form the entire agreement between the Member and the Club regarding the Service and supersedes anything that precedes it.
- Members acknowledge that in entering into a Subscription or purchasing a Ticket they have not relied on, and shall have no remedy in respect of, any statement, representation or understanding of any person other than as expressly set out in these Terms.
- If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
- We might not immediately chase you for not doing something (like paying) or for doing something you are not allowed to do, but that does not mean we cannot do it later.
- If any provision is held invalid it will be severed and the remainder will remain in force.
- Failure to enforce a right or provision of these Terms shall not constitute a waiver of that right or provision.
- The Club may assign or transfer its rights and obligations to a third party. Members may not assign rights without prior written consent of the Club.
- You have several options for resolving disputes with us.
- Our complaints policy. Our complaints team will do their best to resolve any problems you may have with us or the Service.
- Resolving disputes without going to court. We encourage resolving disputes amicably. Both the Club and Member should use reasonable efforts to resolve any dispute or claim arising out of or in connection with these Terms amicably and in good faith. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you’re not satisfied with the outcome, you can still go to court.
- You can go to court. These terms are governed by English law, and wherever you live, you can bring claims against us in the English Courts.
- Contact Information
Members may contact the Club through the contact channels provided on the Website or by email to stewart.moss@the-entrepreneur-club.com.
